Many might consider this as a great network, just like i did. But folks it isn't. To let you all understand here is my story.
Life went on very smoothly when i was a tata docomo customer. Was using that for 2 years then. When this mobile number portability came on to the scene, like many i also wished to change to airtel as i had issues with network coverage(isn't this an obvious thing with tata docomo???!!!). To add more fire to my desire to change to airtel, i was deducted 30 rupees for attending a call from unknown number. That was when i decided its time to change to airtel and that was also when my misery started.
Airtel treated me so well at the beginning by giving me a plan of calling airtel mobiles @10ppm and others @ 30ppm. Before i could enjoy these privileges my outgoing was barred for non submissiom of address proof. Listen Carefully!!! i submitted form for porting from tata docomo to airtel with the address proof stapled to it. How come they received my porting request but not the address proof????. I then submitted proof again in Airtel Relationship Centre. Was Hoping that services resumes in 2 days. That didn't happen and i called Airtel customer care 11 times. Their common reply is that my address proof in not updated on their side.
That number was very important and thats why i went again and submitted proof. Lived in hope for 2 days and still no change. To make things worse my incoming facility was also barred. Then i submitted proof in two airtel offices. after a 3 days wait my problem was corrected. Felt really happy then.That didn't last long. I got a msg stating that services to my number is stopped due to non submission of prepaid enrollment form. I was thinking they must be kidding or it must be a wrongly sent msg.The next day services were stopped and the sim card's registration failed. I went to airtel office and asked clarifications. Like always they red out the msg that i got loud. They also said u have to buy a new number as there is no ways to get back this number.
I then went to headoffice(i thought it to be). They said they'll recreate my number and they gave me a sim card. They promised it will be activated within 2 days. But it took 10 days(i went and asked them twice within these 10 days). The sim got activated few minutes before. I was jumping in joy(over the moon actually) and tried my first call. Could only hear this recorded msg "your line has been temporarily suspended due to non submission of form" WTF???? what did they do with all the forms and proofs i have submitted. Are they making paper planes with it???. There were even more sad stories that i heard during my frequent visits to airtel offices. Even a market will be less crowded than Airtel offices these days(majority of the crowd will be people like me). My number is gone now. There won't be a person in this world who will be regretting more than what i do right now. FYA!!!!!!!!
